Role-Based Access Control in Miradore – Secure Delegation Made Easy

Introduction

When organizations scale device fleets across multiple departments, locations, and administrators, centralized access becomes a liability. A single super-admin model introduces unnecessary risk: what if someone misconfigures a profile, or a junior admin gains access to devices or data beyond their responsibility?

Role-Based Access Control (RBAC) solves this by delegating administrative tasks based on job role, department, or location. Miradore provides a secure and structured way to assign management privileges — giving your IT staff just the access they need, and nothing more.

In this blog, we’ll break down how Miradore enables granular permission control, minimizes insider risk, and supports multi-tenant teams in regulated or high-growth environments.

Key Takeaways

• Assign roles to control who can view or manage devices, apps, or policies
• Limit access by platform, organization, region, or custom tags
• Reduce risk of unauthorized actions or accidental misconfiguration
• Enable departmental admins without exposing global settings
• Maintain full audit logs of all user actions for compliance

Why Role-Based Access Matters in Device Management

Device management platforms often require multiple IT personnel working across offices, countries, or business units. Without role controls, every admin sees and can manage every device — even if it’s irrelevant to their scope.

The risk?

• An intern wipes a CEO’s device
• A contractor sees HR’s device activity
• Someone unknowingly changes a global policy

RBAC eliminates these risks by defining who can do what — and where.

Don’t let admin mistakes compromise your fleet security. Fill out the form to explore Miradore’s RBAC features today.

How RBAC Works in Miradore

Miradore allows you to create and assign roles based on:

• Permission Scope – View-only, full admin, or restricted actions
• Platform Type – Limit access to Android, iOS, Windows, or macOS
• Organizational Group – Assign access by department, region, or business unit
• Device Tags / Custom Fields – Target users based on tag-based logic

Admins can assign these roles from the Miradore console, with changes taking effect immediately.

Example: A school IT lead can manage tablets used by students, but cannot access teacher laptops or corporate-owned iPhones.

Built-In Roles vs Custom Roles

Miradore provides predefined roles for common use cases:
 

Need something more tailored?

Create custom roles that mix and match:

• Access rights (read/edit/delete)
• Functional areas (apps, policies, locations)
• Device groups or tags

Role Assignment by Organizational Unit

Miradore lets you segment devices into logical units using:

• Tags (e.g., “Dubai-HR”, “KSA-Sales”)
• Enrollment groups
• Ownership types (BYOD vs Corporate)

Roles can then be tied to these units so that a regional admin sees only what’s relevant to their scope.

Scenario: A compliance lead in Saudi Arabia has access only to SAMA-related reporting dashboards and cannot view or alter UAE endpoints.

Auditing Admin Activity

To meet internal and external compliance requirements, Miradore logs every admin action — from device wipes to policy changes.

You can:

• Export logs for audit trails
• Filter actions by admin, role, or affected device
• Set alerts for high-risk operations (e.g., remote wipe or role changes)

These logs are essential for incident response and regulatory documentation (e.g., ISO 27001, GDPR, or GCC-specific policies).

Use Case: Global MSP Delegating Access by Region

A managed service provider (MSP) supports clients across five GCC countries. They structured Miradore as follows:

• Created device groups per client (e.g., Client-A-UAE, Client-B-KSA)
• Assigned regional technicians to those device groups only
• Gave billing admins access to licensing and usage reports
• Provided client HR with view-only dashboards

This RBAC model reduced data exposure risks and ensured every stakeholder only saw the information relevant to their function.

Next Steps

Centralizing management is useful—but centralizing risk is dangerous. With Miradore’s RBAC features, you get the best of both worlds: a unified console with finely tuned access per user, region, or responsibility.

Empower your IT team without losing control.

Want to see RBAC in action for your organization? Book a Free session with our Miradore experts. Schedule your consultation today.

FAQs

Can I assign different roles for Android and Windows separately?

Yes. Miradore lets you define access by platform, so an admin can be restricted to managing only Android devices while another oversees Windows endpoints. This is useful when responsibilities are divided between mobile and desktop teams.
 

Is Miradore’s RBAC compatible with MSP multi-client environments?

Yes. Miradore’s multi-tenant architecture allows managed service providers to set up isolated environments for each client. Within each site, roles can be created and assigned separately—ensuring complete segregation of access.
 

Can I audit who performed an action on a device?

Absolutely. Miradore maintains a detailed activity log that records every admin action—including who made the change, what was changed, when it occurred, and the affected device(s). This is vital for compliance audits and post-incident investigations.
 

What’s the difference between built-in and custom roles?

Built-in roles provide predefined permission sets for common administrative needs. Custom roles offer flexibility to define specific capabilities, allowing organizations to match access precisely to job responsibilities. You can even restrict certain UI elements or hide modules.
 

Can one admin have multiple roles?

Yes. Miradore supports role stacking, which allows a user to inherit privileges from multiple assigned roles. This is useful when someone needs overlapping access—for example, a compliance officer who also manages applications in a certain department.
 

Is RBAC useful for compliance in regulated industries?

Yes. RBAC supports least-privilege principles required by standards like ISO 27001, NESA, and SAMA. By controlling access to sensitive data and maintaining audit trails, it helps satisfy both internal and external regulatory requirements.
 

How quickly do role changes take effect?

Changes in roles and permissions are applied immediately. As soon as an update is saved, the affected user’s session reflects the new permissions. This helps in swiftly onboarding new staff or revoking access for offboarding scenarios.
 

Can RBAC limit access to just compliance reports?

Yes. You can create read-only roles with access restricted only to specific areas of the dashboard, such as compliance reports. This allows auditors or non-technical personnel to review data without exposing broader device management functions.